SIP Trunk & PBX Specialists

Your Business Phone System,
Professionally Installed.

We design, install, and manage Asterisk & FreePBX systems with full SIP trunk configuration, IVR routing, and CRM integration. Serving hospitals, e-commerce operations, and enterprises across the USA, UK & Canada.

HIPAA Compliant
STIR/SHAKEN Verified
99.99% Uptime SLA
10-Day Deployment
24/7 NOC Support
Telnyx
Twilio
VoIP.ms
Flowroute
Callcentric
Telnyx
Twilio
VoIP.ms
Flowroute
Callcentric
Telnyx
Twilio
VoIP.ms
Flowroute
Callcentric
Telnyx
Twilio
VoIP.ms
Flowroute
Callcentric
Telnyx
Twilio
VoIP.ms
Flowroute
Callcentric
Deepgram
Azure AI
ElevenLabs
Google Cloud
AWS
Deepgram
Azure AI
ElevenLabs
Google Cloud
AWS
Deepgram
Azure AI
ElevenLabs
Google Cloud
AWS
Deepgram
Azure AI
ElevenLabs
Google Cloud
AWS
Deepgram
Azure AI
ElevenLabs
Google Cloud
AWS

Your current phone system is
costing you more than you think

Most businesses either overpay for cloud PBX seats, or underpay for a system that breaks when it matters most.

Unreliable legacy PBX systems

Old on-premise systems fail without warning. Downtime means missed calls, lost revenue, and frustrated customers — at the worst possible moment.

→ We replace & modernize with zero-downtime migration

Per-minute costs that scale badly

Twilio and RingCentral per-minute billing is fine for low volume. E-commerce call centers and hospital networks are getting burned.

→ Fixed SIP trunk costs, up to 70% cheaper

Your IT team shouldn't manage dial plans

Asterisk configuration, SIP trunk negotiation, and FreePBX administration require specialist knowledge. It's not your team's core job.

→ We handle setup, management, and 24/7 monitoring

End-to-end telephony services,
not just software sales

We don't just hand you a license key. We design, install, test, and maintain your entire communication stack.

01 / CORE INSTALLATION

Asterisk & FreePBX Setup

Full PBX installation on your server or cloud VPS. Custom dialplan design, extension configuration, voicemail, ring groups, and call queues — all tuned to your business workflow.

  • Server provisioning & OS hardening
  • FreePBX module configuration
  • Multi-site & failover setup
  • Staff training & documentation handover
  • Post-launch support period included
ASTERISK · FREEPBX · PJSIP

02 / CONNECTIVITY

SIP Trunk Configuration

We connect your PBX to premium carriers — Telnyx, VoIP.ms, Callcentric, or your preferred provider. Full STIR/SHAKEN attestation and number porting included.

  • Carrier selection & negotiation
  • DID number porting & provisioning
  • STIR/SHAKEN compliance setup
  • Codec optimization for call quality
  • Redundant trunk failover
TELNYX · VOIP.MS · CALLCENTRIC

03 / CALL INTELLIGENCE

IVR & Call Routing

Professional auto-attendants, multi-level IVR menus, time-based routing, skills-based agent queuing, and CRM webhook integration for full call logging.

  • Multi-level IVR menu design
  • CRM integration (HubSpot, Salesforce, Zoho)
  • Call recording & compliance logging
  • Real-time queue dashboards
  • DTMF capture & webhook forwarding
IVR · QUEUES · WEBHOOKS

04 / MANAGED SERVICES

NOC Support & Maintenance

Ongoing monitoring, security updates, and certified support — so your team never has to open a SIP debug log. 24/7 NOC with guaranteed response times.

  • 24/7 network operations monitoring
  • Security patching & updates
  • Monthly performance reports
  • Guaranteed SLA response times
  • Proactive issue detection & resolution
99.99% SLA · 24/7 NOC

We speak your industry's
telephony requirements

Generic VoIP solutions don't account for your compliance needs, call patterns, or workflows. We do.

Healthcare-Grade
Phone Infrastructure

Hospitals and clinics need more than a phone system. They need HIPAA-compliant call recording, nurse station routing, code blue priority lines, and zero-downtime guarantees.

  • Nurse station direct-dial with department-based ring groups
  • Code blue priority interrupt routing
  • HIPAA-compliant encrypted call recording & storage
  • On-call doctor paging integration
  • Appointment reminder IVR with EMR integration
  • Failover & redundancy — critical when it matters

Key compliance & metrics

99.99%

Uptime SLA

<15s

Emergency failover

7yr

Call record retention

AES256

Encryption standard

HIPAA HITECH BAA Included Encrypted Logs

Call Center Infrastructure
That Scales on Demand

E-commerce operations face massive call volume spikes during sales, holidays, and product launches. Your phone system needs to handle the surge without per-minute billing shock.

  • Unlimited concurrent call queues for peak season
  • Shopify / WooCommerce order lookup via IVR
  • Agent screen pop with caller order history
  • Multi-language IVR menus
  • Real-time queue dashboard for supervisors
  • Post-call satisfaction survey automation

Cost savings vs. cloud PBX

70%

Avg cost reduction

Concurrent channels

$0

Per-seat licensing

10d

Time to go live

PCI DSS CRM Integration Webhook API Call Analytics

Professional Phone System
Without a Full IT Team

Small businesses deserve enterprise-grade telephony without enterprise complexity or pricing. We set it up, you just answer calls.

  • Virtual receptionist IVR ("Press 1 for Sales...")
  • Remote work mobile app with business caller ID
  • Voicemail-to-email with transcription
  • Business hours & after-hours routing
  • Single or multi-location support
  • Fixed monthly cost — no billing surprises

What you get

10d

Setup & go-live

Fixed

Monthly pricing

5+

Users supported

Free

Number porting

No IT Needed Mobile App Plug & Play Remote Work Ready

Multi-Site PBX Unification
& Carrier Optimization

Enterprise organizations need unified communication across dozens of offices, redundant architecture, custom SLA contracts, and direct carrier negotiation for optimal rates.

  • Multi-site PBX interconnection via SIP trunking
  • Centralized administration with site-level autonomy
  • Direct Inward Dialing (DID) at enterprise volume pricing
  • Custom SLA contracts with financial penalties
  • Legacy PBX migration from Avaya, Cisco, Mitel
  • Dedicated NOC engineer assigned to your account

Enterprise specs

500+

Users supported

99.99%

Guaranteed SLA

15min

P1 response time

Custom

Carrier rates

Custom SLA Dedicated NOC Legacy Migration Multi-site

Live in 10 business days,
not 10 weeks

We run a proven 4-phase process that gets your system running fast, with no guesswork and no hidden complexity.

01

Discovery Call

A 20-minute technical interview with our engineers. We document your call flows, user count, compliance requirements, and integration needs.

DAY 1 · 20 MINUTES · FREE

02

System Design

Our team produces a full architecture document — dialplan, SIP trunk routing, IVR flows, integration specs — for your approval before any code is written.

DAY 2–3 · WRITTEN PROPOSAL

03

Install & Test

We deploy to your server or cloud, configure every extension, set up trunks, and run a full load test and failover simulation before handover.

DAY 4–8 · FULL DEPLOYMENT

04

Go Live + Handover

We go live with your team, provide full admin documentation, and transfer to managed monitoring. Your phone system runs itself from day one.

DAY 9–10 · LIVE PRODUCTION

No hidden fees. No per-seat surprises.

Fixed project pricing means you know exactly what you're getting before we start.

Starter

$1,499 one-time

Perfect for small businesses with up to 25 users and a single location.

  • FreePBX installation & configuration
  • 1 SIP trunk (carrier of choice)
  • Up to 25 extensions
  • Basic IVR auto-attendant
  • Voicemail & call recording
  • 30-day post-launch support
  • Admin training & documentation
Get Started

Enterprise

Custom

Multi-site, 150+ users, hospital networks, and organizations with complex requirements.

  • Everything in Business
  • Unlimited users & sites
  • Custom SLA (99.99% minimum)
  • Dedicated NOC engineer
  • Legacy PBX migration (Avaya, Cisco)
  • Direct carrier rate negotiation
  • Quarterly executive reviews
  • BAA & enterprise contracts available
Request a Quote

Trusted by organizations
where downtime isn't an option

200+

Systems deployed

99.99%

Average uptime delivered

3

Countries served (USA · UK · CA)

10d

Average deployment time

★★★★★

"CyberRoad replaced our 15-year-old Avaya system in 9 days with zero patient-facing downtime. The nurse station routing and code line setup worked perfectly from day one."

MK

Michael K.

IT Director · Regional Medical Center, Ohio

★★★★★

"We cut our monthly telecom bill by 65% switching from RingCentral. The call center setup handles our Black Friday volume without breaking a sweat."

SR

Sarah R.

VP Operations · E-Commerce Company, UK

★★★★★

"Professional, fast, and they actually answer the phone. Our 12-office FreePBX deployment was done under budget and ahead of the 10-day promise."

JT

James T.

COO · Logistics Company, Toronto

What your procurement team
will want to know

100% of our deployments are done remotely via secure SSH and management consoles. We work with your existing hardware or provision cloud VPS infrastructure. On-site visits are available for enterprise clients in the continental USA if required, but rarely necessary.
Yes. We configure all healthcare deployments to HIPAA and HITECH standards — encrypted call recordings, access controls, and audit logging. We sign Business Associate Agreements (BAA) for all healthcare clients. Our configurations have been reviewed by healthcare compliance consultants.
Yes, legacy PBX migration is one of our most common engagements. We run both systems in parallel during transition, migrate extensions in batches, port numbers without downtime, and decommission the old system only after full verification. We've migrated from Avaya, Cisco Unified Communications, Mitel, and NEC.
Our managed NOC service includes 24/7 system monitoring with automated alerts, monthly security patches and FreePBX updates, carrier failover testing, monthly performance reports, and a dedicated support ticket queue with SLA-guaranteed response times. You'll never need to log into your PBX admin panel unless you want to.
Yes. We manage the full number porting process from your existing carrier to your new SIP trunk provider. Porting is included in Business and Enterprise plans. The process takes 5–15 business days depending on your current carrier, and we run temporary forwarding during transition so you never miss a call.
We work with Telnyx, VoIP.ms, Callcentric, Flowroute, and Twilio as primary carriers, and can configure to virtually any SIP-compatible provider. We recommend Telnyx for most US/CA deployments and VoIP.ms for Canadian businesses. We help you choose the best carrier for your call volume, budget, and compliance needs.

Ready to modernize your
business phone system?

Book a free 20-minute technical discovery call. No commitment, no sales pressure — just an honest conversation about what you need.

Or call us directly: +1 (833) 624-9844 · Available Mon–Fri, 9am–6pm EST